
Better Products | Smarter Brands
A Few Brand Collaborations
PURPOSE
Pivotal has decades of frontline experience in supply chain management and is led by proven, trusted, and accountable people. We have worked with some of the best known brands in the world and produced billions of custom-designed products. We have an extensive network of socially responsible suppliers and deliver products at exceptional value, speed and quality. We work with clients on all aspects of product lifecycle management.
FOCUS
Pivotal works as a value-added partner with complete transparency. Your financial performance and operational excellence are front and center. We place great emphasis on timely, accurate and reliable communication, follow-up, action, and results.
WORK
From concept to marketplace, we thoughtfully plan every step and anticipate what’s coming next, weaving together the entire work process. This ensures all work is done correctly, on time, on budget, and with the final step in mind - a happy consumer. We never compromise quality & safety. Protecting our client's brand and its Integrity is a responsibility we take very seriously.
CREATE
You have an idea and desired outcome in mind. Our knowledge & insights guide you through the process to a concept that achieves your target price, critical design attributes, functionality, safety and quality. This first step needs to be done accurately to allow all other phases to work as planned. The goal: achieve creative success and all desired outcomes.
Your Designs
Our Knowledge
Design Integrity
Manufacturability
Pricing
Quality
DEVELOP
Your idea starts to take shape. We carefully study product specifications, innovative options, functionality, material selections, manufacturing processes, packaging, safety and quality, then select the best suppliers for the job. At this step, it’s critically important to be in sync. We will engage in rapid prototyping, tie down every detail, and obtain approvals before moving to precision tooling/die-making.
Product Spec
Sourcing
Materials
Tooling/Dies
Sampling
Approvals
PRODUCE
Your idea becomes a real, physical product. Detailed planning and execution are paramount. We bring together all materials, components, tooling/dies, equipment, and workers so every aspect of the approved samples are followed, ensuring a smooth production run. We are responsible for production, packaging, inspections, testing, and the final product. Any deviations or issues are brought your attention without delay so swift corrective action can be taken.
Material Inspection
Pilot Production
Final Approvals
QC Standards
Product Safety
Production
DELIVER
We deliver your idea. Well-planned and coordinated steps are required to ensure orders ship on time and with all required documentation. We are accountable to you to provide all shipping options. Many factors impact shipments, some beyond our control. We are responsible to manage these situations, as best as possible, keep you fully informed, explore and execute solutions.
Global Reach
B2B & B2C
Documentation
Delivery Options
Tracking
Delivered
5/F Greatmany Centre
111 Queen’s Road East
Wan Chai, Hong Kong
© Pivotal (Hong Kong) LTD, 2023